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Investing in Customers

Service Levels

CCF operates through a branch network from which we can provide:

  • Service and advice you can trust
  • Site visits to understand logistical issues
  • Single ordering point irrespective of site location
  • Tailored local branch stock profile
  • Timed delivery service for key projects
  • A fast efficient next-day delivery service throughout the UK

At CCF we welcome the opportunity to work with you on any initiative to improve the supply-chain process.

Health and Safety

Health and safety is an integral part of our corporate strategy and vision. It is rated equally alongside other management responsibilities at all levels. We take health and safety performance into account at all business reviews.

We also recognise that continual developments of high standards of health and safety, over and above our legal obligations, are essential to a quality, customer-founded organisation such as ours.

All management are committed to health and safety; they are responsible and accountable for its effective implementation and control. From ensuring that all equipment and machinery is maintained and used safely to delivering only to safe sites, we all work together to make a safe place for our employees, for our customers, and for third-party projects. With CCF, you're in safe hands.

IT Management

Our systems are updated and developed by an in-house IT department. This gives us increased flexibility to develop fully electronic trading systems to integrate with our clients' IT packages. The service includes ordering, invoicing, reverse engineering and the integration of hand-held operative systems.

Business System Reports

Our Business System has the capability to provide monthly usage reports on your direct spend and the third-party spend by your selected sub-contractors. We have the internal facility to create the reports in various layouts to suit your requirements.